# Introduction

Retail Engagement Program (REP) is a software solution that enables companies to effectively engage with their retail partners or stores worldwide. REP solution provides necessary features and tools for field staff such as representatives, trainers, support staff etc. to plan, schedule and record the details of their visits to retail stores, collect and record feedback, generate reports on call reports submitted, plan RSP training activities, upload photos of stores / products and much more. Managers enjoy features like ability to track the store visits of their field staff, thereby assessing compliance, allocation of staff, ability to manage feedback form questionnaire etc.

For fast technical assistance, please review the "Troubleshooting Guide" document. In addition, there is a library of documentation for most features located "here".

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