• Table of Contents
  • Keywords
  • Search
  • Introduction
    • Welcome
  • What's new
  • Getting Started
    • System requirements
    • Admin Portal Login
    • Setup and Installation
      • Web Application (Admin Portal at www.msftreps.com)
      • Windows 8.1+ Client Application
      • Windows Phone 8.0+ Client Application
  • Action Center Notification
  • Home Page
  • Call Reports
    • Creating Call Reports
    • Call Report Assignments
    • Call Report Field Maintenance
      • Editing or Removing Questions
      • Hiding / Un-hiding sections
      • Conditional Logic
      • Localization
    • Manage Call Reports
      • Transaction Report
      • GPS
      • Escalation
      • Schedule Reports
      • Configure
      • Language Tools
    • Custom Report Center
      • Custom Call Report
      • Custom Event Report
      • Custom RSP Training Report
      • Custom WOTS Report
  • Dashboard
    • Compliance Dashboard
    • RSP Training Dashboard
    • Photo Dashboard
    • Misc Dashboard
    • WOTS Dashboard
    • Visit & Training Stats
  • Calendar
  • Administration
    • General Settings
    • Action Center
    • Database Management
      • Store Management
      • User Management
        • User Type Management
        • User List Management
        • Create Test User
      • Assignments
        • Store Assignment
        • Calendar for Administrators
    • Resource File Management
    • RSP Training Management
      • RSP Tasks and Files
      • RSP Database Manager
    • Breaking News
      • Creating a news item
      • Editing or removing an existing news item
      • Translated News Content
  • Appendix A - Administrator Setup Checklist
  • Appendix B - Global KPIs tracked in REP
  • Appendix C - Field Types
  • Appendix D - Quick Tips
  • Appendix E - Downloadable Documents
    • Outbox Help
  • Adding New Tasks / Questions
  • Admin Portal
  • Administration Menu
  • Administrators
  • Assign Chains and Classifications
  • Assign Reps
  • Calendar
  • Compliance Dashboard
  • Conditional logic
  • Database
  • Database Management
  • Demo installation
  • Escalations
  • GPS
  • Hide this Section
  • Home page
  • Kiosk
  • Language tools
  • Localization
  • Managers
  • Misc Dashboards
  • Modify an existing call report
  • Photo Gallery
  • Plan-o-grams
  • REP – Engagement Survey
  • Representatives
  • Retail Engagement Program
  • Roll Up File
  • Scheduling Reports
  • Store Management
  • Store visit compliance
  • Support Documents:
  • Training Dashboard
  • Training resources
  • Transaction reports
  • User Management
  • Welcome message